The captcha will not load or keeps failing
Usually an ad blocker or an office network. Try another network or a private window with no extensions.
A captcha is used on sign-up, sign-in, and forgot password. If the widget does not appear within twelve seconds, you will see a message saying the captcha failed to load.
- Disable ad blockers and privacy extensions for this page
- Try a different network, such as mobile data instead of office wifi
- Open a private window, which usually runs without extensions
- Check that your device's date and time are correct