Contact
One team, several doors. Take the one closest to what you need.
User support and business enquiries have their own inboxes, so neither holds up the other. Pick a channel below and your message reaches the right person on the first try.
Pick a channel
User support
Account trouble, payments, credits, or how a feature works. Most of it is answered in the Help Center; send the rest to support@microdrama.id.
Open the Help CenterGeneral enquiries
Anything that fits no other category, including formal requests and company questions.
contact@microdrama.idSales
Microdrama Workspace and Short Drama Licensing are opened through the sales team.
Contact salesMedia and press
Boilerplate, key facts, and logo assets are there to use without asking first.
Open the Press kitPartnerships
Co-production, catalogue licensing, and brand collaboration.
Open PartnershipsAdvertising
Paid campaigns inside the catalogue and the placements available.
Open AdvertisingCareers
The areas we hire for and how to send an application.
Open Careers
To get a fast answer
Include your account email, a screenshot if there is one, and a sentence on what you expected to happen. Those three things remove a round trip that usually costs a full day.
We follow up by email or through the official accounts. Response time depends on the queue and the complexity of the case, and anything involving money goes first.
Official channels
- support@microdrama.id
- contact@microdrama.id
- partnership@microdrama.id
- @microdramaid
- @microdramaid
- @microdramaid
- Microdrama AI
- Infiniti Office, Menara Cakrawala, 12F Unit 05A, Jl. M.H. Thamrin, Kebon Sirih, Menteng, Central Jakarta 10340, Indonesia