Contacting support
Use the in-app form or email support@microdrama.id. Include your account email and a screenshot.
The fastest route is the support form inside the app, because it already carries your account identity. You can also email support@microdrama.id.
What to include
- Your account email, so we can find the record
- A link to the drama or episode in question
- The error message exactly as it appeared
- A screenshot, up to 10 MB
- For payment issues: the receipt from the payment provider